With the advent of the Internet, today’s software is offered both as a service, Software as a Service (SaaS), and as a product, Software as a Product (SaaP). One solution is not better than the other. The total cost of ownership and the corporate culture decide which is best.
Item | SaaS (We Host) | SaaP (You Host) |
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Annual Support Fees | Included | 20% of Software List Price |
Application Support Expertise | High | Based on Internal Resources |
Application Installation | Web Browser | Internal, Local Server Installation |
Database Location | Rackspace Professional Datacenter | Internal |
Database Support & Backups | Included | Based on Internal Resources |
Ownership – Software | 0% | 100% |
Ownership – Data | 100% | 100% |
IT Support | Included | Based on Internal Resources |
Security | Highest Standards of Physical Security | Based on Internal Resources |
Updates | Included | Based on Internal Resources |
Upfront Costs | Low | High |